 |
|
Spector 360 has been purpose-built to address a range of common
workplace issues arising from employee misuse of company PCs and
Internet access.
With Spector 360 you will:
Increase
Employee Productivity by Reducing Frivolous and Inappropriate Activity
Quite often the first time SpectorSoft customers view trend data
from Spector 360, they detect serious problems that impact the business
such as employees spending an inordinate amount of time to browse
nonwork-related websites. With this information revealed, it becomes
immediately obvious who is doing the real work and who is goofing
off. With Spector 360, you can see who is taking hours a day to
browse the web for a new car or who is spending company time and
money to find out how their favorite sports team fared over the
weekend.
It is human nature to think that it is ok to use a computer for
personal use at work, especially if the employee believes that this
activity is not impacting his work or it is done surreptitiously.
Observing these activities over time provides you with statistical
data on an employee or department’s performance and proficiency.
This inspection also allows you to detect policy violations.
For example, from the Spector 360 High Level View you can quickly
determine the websites visited most frequently and the websites
at which employees are spending the most time. You can also determine
usage patterns such as the employees visiting the most websites.
At any time, drill down to see if these websites are business related.
If browsing is permitted during certain hours, you can focus on
specific times of the day.
Once employees are made aware that they are being monitored, they
tend to work harder and stay more focused. In fact, it is quite
common for productivity to increase significantly after employees
are provided a demonstration of Spector 360 and notified that they
may be subjected to monitoring at any time.
Enforce Your Acceptable Use Policy
Employees need to be educated on what they are allowed and not allowed
to do with their computers and the Internet. An Acceptable Use Policy
(AUP) should be established within your organisation to serve this
purpose. The AUP should be written clearly and concisely and agreed
to by every employee as a precondition of employment. In addition,
every time an employee attempts to log into his computer, he should
be presented with a screen that forces him to explicitly accept
the terms of the AUP as a prerequisite for access.
For example, your AUP may state that under no circumstances will
browsing of any gambling, pornographic or sexually oriented websites be tolerated but sports and news related websites can be visited
from 12 noon to 1 pm. It should state that each employee may be
subjected to employee monitoring at any time and as such must not
conduct any illegal or unethical act using company resources. The
ramifications for various infractions also can be defined in your
policy.
Just like any other policy that involves employees, definition is
meaningless unless there is enforcement. Rest assured, the honor
system will not work here. A well-defined and strongly worded AUP
coupled with Spector 360, will allow you to achieve your goals,
leading to a significantly safer, more productive and secure environment
for your employees.
Prevent “Insider” Theft
No matter how strong an Acceptable Use Policy you have in place,
without enforcement using Employee Monitoring Software, theft of
your company assets eventually will occur – it’s inevitable.
Most employees believe that digital theft is extremely difficult
to detect. Furthermore, they believe that if they contribute to
something at work they are entitled to a copy of it. If an employee
thinks that they can copy a proprietary or confidential document
to removable media, or print it out without detection, they will
do so. The risk of this activity is the highest in the days leading
up to the employee’s resignation. In an unmonitored environment
your assets and proprietary, confidential information are at a huge
risk for digital leakage.
Activities such as frequent access to removable media, unusually
high printer usage, or unusually high volumes of email with attachments
can be indicative of digital theft. From the Spector 360 High Level
View, quickly identify the employees who are performing these activities
and then drill down to see if the corresponding data is company
related.
Conduct
Investigations on Employees Suspected of Inappropriate Activity
It is crucial for you to keep a pulse on how your resources are
being used, not only to monitor ongoing employee and group-wide
performance and computer proficiency, but to highlight areas requiring
corrective action when occurrences of inappropriate or unethical
activity are detected.
One of the most severe infractions confronting businesses today
is sexual harassment. The impact of this illicit activity is far-reaching
and can get out of hand in a hurry.
Thousands of employees file complaints against their co-workers
each and every day and often the situation boils down to “he-said,
she-said” finger pointing without any witnesses or evidence.
If a business does not provide a professional and safe environment
for its employees, it can be subjected to a law suit.
It is common for employees to use chat and email to harass and threaten
coworkers. When this is reported, it is the responsibility of the
employer to collect evidentiary proof. Spector 360 allows you to
look back in time to collect chat sessions and email that have transpired
between the affected parties, empowering investigation of the claim
with unwavering accuracy.
Another example of unethical activity is the act of searching for
something illicit on the web or sending a threatening email. Spector
360's keyword alert feature can be used to raise a flag when inappropriate
words are used. For example, Spector 360 can be configured so any
occurrence of keywords such as “sex”, “drugs”,
“kill”, “pipe bomb” will generate an email
alert to the administrator. Furthermore, from the High Level View,
Spector 360 allows you to inspect the top occurrences of keyword
alerts, and also which employees generate the most alerts. Spector
360 also charts the characteristics of online searches conducted
over time by your employees. You can use the search capabilities
provided to find policy infractions and “drill down”
to learn the details relating to the event.
Spector 360 also is capable of conducting focused investigations
of individuals. At the click of your mouse, select whomever you
want to monitor and Spector 360 will show you their recorded emails,
chat conversations, instant messages, websites visited, exactly
what they do on those websites, keystrokes typed, applications
launched, and much more.
In addition, by taking screen snapshots, Spector 360 creates the
equivalent of a digital surveillance tape so that you can see the
exact sequence of everything the employee is doing on the computer.
Meet
or Exceed Federal, Industry or Agency Compliance Requirements for
Keeping Records of Company Communications and Transactions
Archival of certain transactions are required for a company to achieve
most Federal, Industry, or Agency compliance requirements. With
Spector 360, you can archive email that has been sent or received
by your employees on an individual basis, including any attachments.
Once archived, these emails can be searched for occurrences of certain
words or phrases. You can focus the search on all email being sent
or all email being received with added granularity such as all inbound
email from a specific domain with attachments.
In addition, you can discover exposed confidential information as
it traverses your systems, either in email or we mail, file transfers,
or via the act of copying or moving a file or directory. You can
literally monitor all of your network traffic for confidential data.
The bottom line is that Spector 360 provides you with the tools
and flexibility to achieve compliance within your organisation.
Top of page
|
|
|
